Customer Support

Get fast self-service support by starting with the most frequently asked questions.

Getting Started

• How do I install/re-install Say the Time?
  Provides step-by-step instructions on how to download and install Say the Time.

• How do I “unlock” Say the Time?
  If you purchased Say the Time, this note will detail how to “unlock” your copy of Say the Time

• Where/what is my serial number?
  If you purchased Say the Time, this note will tell you where to find your serial number.

Troubleshooting

• Why can’t I connect to any of the Internet time servers?
  This note describes how to use the date/time synchronization feature of Say the Time.

• Why does Say the Time set my computer’s ahead/behind X number of hours?
  Find easy-to-follow steps on how to remedy this situation.

• I purchased Say the Time but lost my serial number. How can I get it again?
  With a few details, Provenio can provide you with your serial number.

Miscellaneous

• Can I install Say the Time on my other computer(s)?
  Describes when you may install Say the Time on multiple computers that you own.

• How do I uninstall Say the Time?
  Simple instructions on how to remove Say the Time from your computer.